Rental Contacts

Please read the following carefully before calling for an Urgent Repair.  Should the repair NOT be an EMERGENCY all charges will be forwarded to the tenant.

If your repair is not urgent please email your property manager with full description and photos. Click here to contact our PM team!

"Urgent Repairs" are defined in the Residential Tenancies Act 2010 and as follows:

  • a burst water service,
  • an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted,
  • a blocked or broken lavatory system,
  • a serious roof leak,
  • a gas leak,
  • a dangerous electrical fault,
  • flooding or serious flood damage,
  • serious storm or fire damage,
  • a failure or breakdown of the gas, electricity or water supply to the premises,
  • a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering,
  • any fault or damage that causes the premises to be unsafe or insecure.

If you have an EMERGENCY REPAIR as outlined above, outside our office hours, please contact the following:

Plumber

Same Day Hot Water Service

1300 256 904

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Electrician

Gold Electrical Services

0401 726 678

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Locksmith

Platinum Locksmiths

02 9680 7333

Email: sales@platinumlocksmiths.com.auwww.platinumlocksmiths.com.au

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Smoke Alarms

Smoke Alarms Australia

General Enquiries:  1300 125 276

Beeping Alarm Support: 1300 652 213

 

Other Important Contacts:

SES:  132 500

Endeavour Energy:  131 003

AGL:  131 24